Job Description: To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by consulting to business on technology solutions in the client server and data services domain whilst ensuring 24/7 availability within all SARS BU platforms, in order to continuously enhance service delivery.
Job Responsibilities:
• Test database, development and other related technical issues across relevant systems and technologies.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets. Job Requirements:
• Senior Certificate (NQF 4) AND 6 years experience in a database environment, of which 1-2 years ideally at knowledge worker level
• Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years’ experience in a database environment, of which 1-2 years ideally at knowledge worker level
• Senior Certificate (NQF 4) AND Relevant IT Qualification / Certification AND 3-4 years’ experience in a database environment, of which 1-2 years ideally at knowledge worker level Job Details: Company: South African Revenue Service – SARS Vacancy Type: Full Time Job Location: Pretoria, Gauteng, SA Application Deadline: N/A.
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